Sunday, April 28, 2019

GOVERNMENT OFFICERS' FORMALITY- THE CONFIDENTIAL REPORT

Appraisal Time
The dreaded time (PC: Google Images)


Its that time of the year now, well that time has already passed if you are working in the private sector. Its Self-Appraisal time, yes that time of the year again when you are asked as to what you did and didn’t so as to remind you again of the insult you are to the organization you work for. Basically its all about giving you a pre-decided raise despite your diligent and painstaking efforts as an employee by first disparaging you and then handing that raise to patronize you by showing how magnanimous of a management there is in place. That’s how it works in the private/corporate sector atleast. In the Government sector, things are a bit different, people don’t really care about it but see it as an opportunity to know about the status of their peers and what’s the ROI on their flattery, showered on their seniors.

Earlier it used to be completely confidential, hence you actually never know as to what irked or pleased your immediate bosses and hence there is no way for you to be absolutely sure. A lot of the malpractices that had crept in to the system as a result and it made the process just a means to favor the sycophants and screw the hardworking employees. Apart from that, I was told by some senior officers that true nature of biased office politics, favoritism and casteism plays a major role in the overall performance review of the employee. The Confidential report is never given to the concerned employee and the only copy stays with the Establishment section( the Human Resources for all you corporate snoots). So you can give your blood, sweat and tears but still come up short because you didn’t arrange for a drink for your senior officer, or you didn’t greet him or a million other tiny little things. Although there is no appraisal in terms of salary as such in the government sector whether you are extraordinary in your assigned work or not but there is a small little column that asks for recommendation for transfers. Now there is only one thing that the Government employees dread and that is getting transferred, because its quite pragmatically challenging for the family to shift your entire lives to a new city. In contrast you might be demanding a transfer to your familiar place as well and that again would be largely decided by your confidential report. Since promotions are based entirely on the seniority (date of joining equals experience equals seniority) and the discretion of the Promotions committee (the same people who have a lot to do with your Confidential report), but suddenly you might find that your letter from the Ministry giving you the good news of your promotion, is just buried under some other files and people beneath you in seniority are getting promoted. Anyway to put an end to favoritism and make the evaluation system more transparent the government deployed the new Government officer Evaluation and Appraisal report system.

So now apparently this system is supposed to be more transparent and unbiased which it actually is but that doesn’t change those parochial minds from speaking their minds. I was lucky enough to be joining at a time when this process was just put into place so I got to witness it in the truest sense. Now there was a lot of ambiguity in this process because a lot of people thought that this is just a new format but the underlying principle of confidentiality would remain the same. That’s where they were wrong, as it backfired in one particular case which cascaded into quite a few later. You see just because you changed the overall format of the paper it doesn’t mean that senior officers will suddenly become cautious, hence they presumed that the “Confidentiality” clause will remain unchanged unfortunately after many discussions and meetings, one fine day the employees started getting their respective appraisal reports.

This caused a havoc because suddenly they are given an insight into a world that was totally unknown to them. Within a matter of days 3 people showed up to our unaware Officer in Charge and caught him off guard. They slammed their reports on his table asking “Why is it that someone else who is not even showing upto work gets a higher grade in terms of accountability, hardwork and dedication. Did I ever ask for any long holidays or showed up late to work?”
Government Officers
PC( Google Images )

The officer in charge was totally appalled and made the situation even funnier by asking, “Who are you?” ( I think I burst out laughing when I heard that). The disgruntled employee says “If you can’t even remember my name when I am in front of you, then how did you grade my work?”. This went on with a bunch of other employees as well a few employees even went ahead and filed an official discriminatory complaint against the senior officials, which though amounted to nothing still managed to scare the senior management a lot. When the dust settled they learnt one thing that this new system needs to be dealt with in a different manner now and hence they decided that employees like me who are Gazetted officers won’t be handed their final assessed reports. But out of nowhere a new Government Resolution enabled us to get a copy of our final reports. So at the end of the it was people like me who actually got the benefit of the earlier ruckus and got a good and sensible assessment. Though as I mentioned earlier it doesn’t amount to anything but it certainly took the gun out of the senior management which trust me is a huge step in being even remotely just and fair in the current Government system.

This year we are going through that process again and I have submitted my own appraisal for the senior managements’ assessment, but that Officer-in-Charge, who was at the centre of this mess , has been stripped down of his review rights and now its on to the direct supervisory officers like me to grade those workers.


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